• Is AIRE for me?

  • Who is AIRE designed for?

    AIRE is designed to help people who struggle with digestive problems such as bloating, abdominal pain, constipation and diarrhea. Sometimes these symptoms are triggered by the body's response to particular foods. AIRE helps figure out which foods are causing these problems.

  • Can AIRE diagnose any medical conditions?

    AIRE is not designed to diagnose, treat, cure or prevent any medical condition.

    The device is like an activity tracker for your gut. It determines how your body responds to different foods you eat. Over time, it will allow you to find the foods most compatible with you. Naturally, if you are unsure about the underlying cause of your digestive problems, your doctor should be your first port of call :)

  • Will AIRE tell me if I have a problem with gluten?

    Afraid not :( AIRE is not designed to detect gluten-related issues.

  • Will AIRE help me with my Celiac Diease, Crohn's Disease or Ulcerative Colitis issues?

    Because AIRE is not a medical device, if you have one of these serious conditions and your diet is directed by a doctor or dietician, you should speak with them before using AIRE.

  • Using AIRE

  • Will I need to buy replacement parts or cartridges for AIRE?

    No, AIRE doesn't have any consumable parts (that would just be too much hassle!). The removable mouthpiece is washable, so you don't need to worry about buying new parts :)

  • How much does the AIRE app cost?

    It's free of charge :) The AIRE app will be available for download from the Play Store for Android users and the App Store for Apple users once the first batch of AIRE devices are shipped.

  • Can I share my device with a family member?

    Like any activity tracker, you will get the most out of AIRE if one person uses one device continuously, but the device can support multiple profiles for different people if you'd like :)

  • Pre-ordering & Delivery

  • What is pre-ordering?

    Pre-ordering is used by many early stage startups to support their first production run of a new product. It allows those interested in a product to order one of the first batch and also support a project they believe in. These backers then become the first to receive that product, and at a much reduced price.

    Some pre-order campaigns are run on specialized crowdfunding websites, such as Kickstarter or Indiegogo, while others, like ours, are run on the start-up's own website. Check out our pre-order page here.

  • How long will the AIRE pre-order campaign last?

    Pre-orders will close when our first batch of devices are sold. Then we'll get back to work on getting that first batch manufactured and delivered to our early backers.

  • When will my pre-ordered AIRE device be delivered?

    As a startup, we’re shipping the pre-ordered devices out in batches so we're able to offer the best possible experience to everyone. We started shipping with a small batch in April 2018 and this process will continue until all of our pre-ordered devices are shipped. As a benchmark, for units pre-ordered in April 2018, the estimated shipping time is July 2018. Check out our pre-order page for updates.

  • How much does delivery cost?

    Delivery to the US costs $10 (US), to Austrailia or New Zealand is $14 (Aus/NZ), to GB it's £8 and to anywhere else in Europe it is €9.

  • When do I choose the color of my AIRE device?

    Our backers will have the opportunity to vote for their favourite colors for AIRE in a few months and then once the colors are finalized, each backer can pick which color device they want delivered.